We are aware that you have faith in us. We therefore see it as our responsibility to protect your privacy. On this page we let you know what information we collect when you use our website, why we collect it and how we use it to improve your user experience. This way you understand exactly how we work.
e-smoker.club respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.
Use of our services
When you sign up for one of our services, we ask you to provide personal information. This data is used to perform the service. The data is stored on e-smoker.club's own secure servers or those of a third party. We will not combine this data with other personal data that we have.
When do we collect your personal data and how do we get this?
e-smoker.club processes your personal data because you:
uses or wants to make use of its services;
pass on your data to e-smoker.club via personal contact, e-mail, website or by telephone;
visit the e-smoker.club website;
has a business relationship with e-smoker.club;
is applying at e-smoker.club.
You provide most of the data that we collect from you yourself. Which data is involved depends on the specific service. In certain cases we can extract the data from our database, so that you do not have to provide your data again and again.
For what purposes do we collect your personal data?
e-smoker.club processes your personal data for the following purposes:
Communication. We use your contact details to contact you if necessary, for example regarding the handling of a quote or contract. Furthermore to inform you about our services and to keep you informed of current developments.
Laws and regulations. We process your personal data if we are required to do so on the basis of legislation and regulations.
User experience website. To assess whether the e-smoker.club website offers an optimal user experience.
Marketing analysis and research. We use your contact details to invite you to participate in surveys, surveys and customer panels.
Direct marketing / advertising.
What are the basis for the processing?
We process your data because we need this data to enter into or execute the agreement with you, because we have a legal obligation, you have given permission for this or because we have a legitimate interest in doing so.
If you have given e-smoker.club permission to process your personal data for certain purposes, you can withdraw this permission at any time in the same way that you provided it.
What processes are involved and which personal data does e-smoker.club collect?
e-smoker.club processes your personal data in various processes. Below you will find an overview of the most important processes.
When you send e-mail or other messages to us, we may save those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on e-smoker.club's own secure servers or those of a third party. We will not combine this data with other personal data that we have.
How do we protect your data?
We protect your data to prevent it from being lost or falling into the wrong hands. Some of the measures we take are:
we secure our website;
our software has been updated and we use a firewall;
access to electronic systems is password protected;
only authorized personnel / third parties have access to your personal data;
What is a cookie?
A cookie is a simple small file that is sent along with pages from this website [and / or Flash applications] and is stored by your browser on your computer's hard drive.
The information stored therein can be sent back to our servers on a subsequent visit.
Buttons are included on our website to promote ("like") or share ("tweet") web pages on social networks such as Facebook, Google+, Printerest and Twitter.
These buttons work with pieces of code that originate from Facebook, Twitter, Google+ or Printerest.
Cookies are placed through this code. We have no influence on that.
Read the privacy statement of Facebook, Twitter, Google+ and Printerest (which can change regularly) to read what they do with your (personal) data that they process via these cookies.
The information they collect is made anonymous as much as possible. The information is transferred to and stored by Twitter, Facebook, Google + and LinkedIn on servers in the United States. LinkedIn, Twitter, Facebook and Google+ + adhere to the Safe Harbor principles and are affiliated with the Safe Harbor program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.
Right to view and correct or delete your data
You have the right to request access to and correction or deletion of your data. See our contact page for this.
To prevent abuse, we can ask you to identify you adequately.
When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question.
You can find this in the settings of your browser.
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by E-smoker.club. In some cases you also have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.
You can request access, correction, removal, data transfer
If you have complaints about our data processing, please report this to our Data Protection Officer as soon as possible. Of course we hope to work it out together. In addition, there is the possibility of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority.
The rules concerning the protection of personal data and our services may change. We therefore reserve the right to make changes to this privacy statement. You can always find the most up-to-date privacy statement on www.eclr.net. This statement was last amended on 23 May 2018.
Questions and feedback